State Farm® Insurance Agent Kerry Trigg
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marie Easley
February 24, 2025
5
out of
5
rating by Marie Easley
"The best service I Especially from Ruth who has gone Out Of her way to help me."
We responded:
"Thank you, Ms. Easley, for the wonderful review! We are happy to hear you are receiving the excellent customer service you deserve. We love and appreciate our loyal customers like YOU! <3"
Melissa Cantlon
February 22, 2025
5
out of
5
rating by Melissa Cantlon
"Ms. Ruth not only provided exceptional service for us helping with my in-laws' policies but went above and beyond to help me with my father's policies as well. I highly recommend this agent and his office. ABOVE AND BEYOND!!!!!! EXCEPTIONAL CUSTOMER SERVICE!!!!!"
We responded:
"Thank you, Ms. Cantlon, for the wonderful review. We are happy to learn that our office is providing you with exceptional customer service! We appreciate you trusting your family's insurance protection to us and look forward to helping you for many years to come."
Mary Davenport
February 21, 2025
5
out of
5
rating by Mary Davenport
"Called me back promptly. Helped me get a really good rate on our auto insurance. Highly recommend this agency."
We responded:
"Thank you for the wonderful review, Ms. Davenport and welcome to our office! We pride ourselves on getting our customers the best coverage at the best rate. We look forward to protecting the things that are most important to you for years to come. "
Donica Hoff
February 20, 2025
5
out of
5
rating by Donica Hoff
"I've had a great experience working with this office and with office manager, Ruth. Highly recommend their services!"
We responded:
"Thank you for the review and recommendation, Donica! We strive to provide remarkable service, so we are happy to learn that Ruth has been taking good care of you. We know that you can go anywhere for your auto, home, and life insurance needs. Thank you for choosing Kerry Trigg State Farm. "
Maede Chabi
January 23, 2025
5
out of
5
rating by Maede Chabi
"Had a great experience working with Ruth Detter. Ruth has been very responsive and helpful with my renters insurance coverage."
We responded:
"Thanks for the awesome review, Maede! We are happy to hear that you had a great, responsive, and helpful experience with Ruth. We appreciate loyal customers like you!"
SO REH
January 4, 2025
1
out of
5
rating by SO REH
"Customer service horrible here . If you don’t have a policy with this particular location they will not help you at all . No help"
We responded:
"Hello! I'm very sorry we could not help you. Each State Farm office is independently owned, and we do not have access to other offices' policies. This is why we are unable to help you. We'd be happy to help you get in touch with your agent and office. Please give us a call on Monday at 832-791-5453. "
Ryan Hans
December 11, 2024
5
out of
5
rating by Ryan Hans
"Stephanie has been nothing short of amazing! I have never had such a friendly and easy experience with auto insurance. I have bothered her so much over the last 6 months after switching to them and State Farm do us changing vehicles a few times and it has been a breeze. I appreciate you so much for how easy you've made everything for me since I've been a customer. Thank you Stephanie!"
We responded:
"Thanks for the awesome review, Ryan! We are happy to hear that Stephanie is making your insurance experience fantastic. And I think we can speak for Stephanie in saying that you are never a bother. It's what our office is here for!"
Michelle Hamilton
November 26, 2024
5
out of
5
rating by Michelle Hamilton
"I have been a customer at the Kerry Trigg agency for many years. Their customer service is excellent. They are always quick to respond to questions and requests. The Office Manager, Ruth Detter, is especially great to work with. She has helped me with several issues the past few months. She was responsive, helpful, and professional. Howard & Michelle Hamilton"
We responded:
"Thank you for the great review, Howard and Michelle! We strive for remarkable customer service, and it seems like Ruth has been doing her best to make that happen. We appreciate you trusting us with your insurance needs over the years and look forward to many more to come!"
CAROL GEORGE
November 15, 2024
5
out of
5
rating by CAROL GEORGE
"After losing my husband, Ruth Detter and Kerry Trigg went over and beyond to help me understand and adjust my insurance. They quickly responded to my questions and were easy to understand. Thank you ladies for all your help! A+ service!"
We responded:
"Thank you for your kind words, Ms. George! We were more than happy to help you sort out your insurance needs during this difficult time. "
Travis Correll
October 1, 2024
5
out of
5
rating by Travis Correll
"Ruth Detter provides the finest customer service of anyone at any insurance agency that I have ever experienced. What a great experience for a new customer like me. Thank you, Ruth!"
We responded:
"Thank you for sharing your experience, Mr. Correll! It's the highest compliment when customers leave a review for us, and we truly appreciate you taking the time to do so. Remarkable customer service is our #1 priority. We're happy that you were able to experience that with Ruth. Welcome to our office! We look forward to working with you for years to come. "
Adrian Suarez
September 13, 2024
5
out of
5
rating by Adrian Suarez
"Great experience! Stephanie was quick and helpful willing to stay late and help us save on our RV and auto policy!"
We responded:
"Thank you for the awesome review, Adrian! We stive for remarkable service and Stephanie is a fabulous example of that. We look forward to working with you for many years to come!"
Bryan Hardeway
September 10, 2024
5
out of
5
rating by Bryan Hardeway
"Stephanie was very helpful and delightful to speak with and help me choose the best route for me to take."
We responded:
"Thank you for the great review, Mr. Hardeway and welcome to our State Farm office! Yes, Stephanie is excellent at her job and an expert at saving folks money while getting them the best coverage. We look forward to protecting you for many years to come! "
Katherine Ellingham
August 19, 2024
5
out of
5
rating by Katherine Ellingham
"Ruth is great. Always takes care of all of our insurance needs!! Thank You"
We responded:
"Thank you so much for your feedback! We love Ruth, she is an asset to our team. She is always willing to help and very knowledgeable. We appreciate your business. "
gc
August 16, 2024
5
out of
5
rating by gc
"Professional, friendly service. We have moved all our insurance needs to this location, and any questions we have are promptly answered. Recently we actually had to utilize our insurance and make a claim, and it was, by far, the most convenient and painless process we’ve ever gone through. Top notch service all the way."
We responded:
"Thank you for your review! We really appreciate your business and are so happy to hear the claim process was smooth for you. We look forward to working with you for many years to come. "
Michelle Smith
August 15, 2024
5
out of
5
rating by Michelle Smith
"Ruth has been exceptionally helpful with transferring and reviewing my policies to ensure that my needs are being met. She also supported me through two incidents. In the first incident, my brakes malfunctioned and she helped me determine the best plan of action. In the second incident, I was rear ended and the other driver was not cooperating. She guided me through how to handle the situation. She is the type of person that has your back!"
We responded:
"Thank you for the amazing review, Michelle! Ruth is a great example of how our office can support you beyond finding the best policy at the best price. Thank you for your trust in our agency!"
Lynn Donley
August 13, 2024
5
out of
5
rating by Lynn Donley
"Stephanie did a great job of researching insurance and got us a better policy at a savings of $1000 a year ….highly recommend. Lynn Donley and Davis Bennett ."
We responded:
"Thank you for the fantastic review, Lynn and welcome to our office! So good to hear that Stephanie was able to get you the best coverage at a great price! We look forward to protecting you and Davis for many years to come. "
Steve Chan
July 23, 2024
5
out of
5
rating by Steve Chan
"We switched to State Farm due to Ruth's professionalism and responsiveness. She made the process of transferring our policies seamless."
We responded:
"Thank you for your review, Mr. Chan! We love to hear you had a great experience! Ruth goes above and beyond for our customers on a daily basis. We appreciate your business and kind words and look forward to working with you for years to come!"
Natasha Fouts
June 28, 2024
5
out of
5
rating by Natasha Fouts
"Ruth is the best State Farm agent I have ever had. We have been with her for years and she never fails to get us anything we need. I know we are always in good hands with Ruth!"
We responded:
"Thank you for the fantastic review, Natasha! We agree. Ruth is a pro at making sure our customers' personal and business insurance needs are met quickly and professionally. Thank you for trusting us with protecting what is most important to you!"
christy Marie
June 18, 2024
5
out of
5
rating by christy Marie
"I have been with State Farm for many many years. Customer service and all around great service is 5 stars!!"
We responded:
"Thank you for sharing your experience, Ms. Christy! Customers like you are the best part of State Farm! We look forward to protecting you for many more years to come. "
Joe Crookham
May 2, 2024
5
out of
5
rating by Joe Crookham
"Great experience with Kerry Trigg's local office. Top notch staff, especially Ruth, the office manager. She has gone above and beyond to help."
We responded:
"Thank you for the great review, Mr. Crookham! We agree. Ruth is definitely an asset to our office. She takes our customers' concerns and makes them her own. We are happy to hear she was able to take care of you. We appreciate your business!"
Nicklaus Gilchrist
May 1, 2024
5
out of
5
rating by Nicklaus Gilchrist
"Stephanie Harrington has been very helpful and most professional in assisting us with all of our insurance questions and concerns. Thank you Kerry Trigg of State Farm"
We responded:
"Thank you for the review, Mr. Gilchrist! We agree Stephanie is fantastic at her job and an expert at explaining insurance coverages and options. All while saving folks money! Welcome to State Farm and our office!"
Leonard Slape
April 26, 2024
5
out of
5
rating by Leonard Slape
"Stephanie Harrington has been a GODSEND to me. My company uses a third party insurance “mining” group snd they had me with three different carriers for my needs! Thusly, no bundling discounts. I checked with Consumer Reports and State Farm insurance was the best overall provider. They beat Allstate hands-down! I had questions for this, Stephanie was all over it and she knew her stuff. She spent better than one hour on the phone with me and I finally decided to stop shopping other carriers and sign with the pros. Like a good neighbor… State Farm is now firmly in my corner! Talk to Stephanie."
We responded:
"WOW!! Thank you, Leonard, for the amazing review and welcome to our State Farm office! We know how important it is to have a trusted advisor when it comes to insurance and clearly Stephanie showed you what that means. Call or stop by any time! We look forward to protecting you for many years to come. "
Beatriz Berumen
April 24, 2024
5
out of
5
rating by Beatriz Berumen
"I had the best experience getting my insurance, well explained, made it so affordable and a big piece of mind for us. Thank you Stephanie Harrington you’re awesome!"
We responded:
"Thanks for the awesome review, Beatriz, and welcome to our office! Stephanie does a fantastic job of finding the best bundle for our customers' needs. We're happy to hear you had such a great experience! "
James Cairns
April 11, 2024
5
out of
5
rating by James Cairns
"Excellent, pain free service, the whole experience was under 5 minutes and ran smooth as butter, very happy with the results , highly recommend"
We responded:
"Thank you, James, for the great review! We're glad Stephanie was able to get you taken care of with her signature efficiency. Welcome to our State Farm office!"
morgan rowell
April 10, 2024
5
out of
5
rating by morgan rowell
"Stephanie was absolutely amazing and so professional while finding me a life insurance and car insurance bundle!! :)"
We responded:
"Thank you, Morgan! Stephanie does the best job of finding coverage that works for you and gets you the best bundle discount. We look forward to protecting you for years to come. Welcome to our office!"